Health & Social Care Training

Oliver McGowan Mandatory Training for Your Whole Care Team

We deliver the government's preferred and recommended training on learning disability and autism, plus the mandatory refresher courses CQC-registered providers rely on — face-to-face or live online. We help registered managers with staff coordination, e-learning prerequisites, and audit-ready evidence.

  • Tier 1 & Tier 2, co-delivered with trainers with lived experience
  • Face-to-face workshops and live online webinars
  • Certificates and attendance records ready for CQC evidence
  • Support with Skills for Care LDSS funding claims

The Oliver McGowan Mandatory Training

Under the Health and Care Act 2022, CQC-regulated providers must ensure all staff receive training on learning disability and autism. The Code of Practice sets out clear expectations for Tier 1 and Tier 2 compliance.

How the Training Works: 3-Step Compliance Flow

  1. Step 1: Prerequisite eLearning (Part 1)

    Every delegate must first complete the free 90-minute online module hosted on the NHS e-Learning for Healthcare (elfh) portal. This must be completed before attending any practical session.

  2. Step 2: Practical Interactive Session (Part 2)

    Delegates attend either a 1-hour live online interactive webinar (Tier 1) or a full-day face-to-face workshop (Tier 2). Practical sessions are co-delivered with trainers with lived experience.

  3. Step 3: Access Certificates & Audit Records

    Once both parts are complete, certificates of completion are issued. We provide attendance logs and compliance evidence sheets to keep your training folder audit-ready for CQC inspectors.

Tier 1 — Awareness Webinar

For Non-Care & Support Roles

For staff who require general awareness of learning disability and autism but do not provide direct care (administrative teams, schedulers, finance, and payroll staff).

  • Prerequisite: Part 1 eLearning (Must be completed online beforehand)
  • Format: 1-hour live interactive online webinar (Part 2)
  • Co-delivery: Led by a facilitator and co-trainers with lived experience
  • Output: Certificates issued on completion, valid for 3 years
Funding Claims Supported 1 Hour · Live Online Max 30 Delegates

Staff Role Requirement Mapper

Not sure which tier your staff members need? Select your service type to map roles according to government guidelines.

Government Guidance: "In a domiciliary care agency which is frequently asked to provide support for people at short notice, all staff who have contact with the public should do Tier 2."
Care Workers & Support Workers Tier 2 Required
Senior Carers Tier 2 Required
Care Coordinators Tier 2 Required
Team Leaders & Deputy Managers Tier 2 Required
Registered Managers Tier 2 Required
Office/Admin Staff (with no public contact) Tier 1 Required
Finance & Payroll Teams Tier 1 Required
Care Workers & Senior Carers Tier 2 Required
Activities Coordinators Tier 2 Required
Registered Managers & Deputies Tier 2 Required
Kitchen & Catering Staff (with resident contact) Tier 2 Required
Housekeeping & Domestic Staff (with resident contact) Tier 2 Required
Receptionists (with resident/visitor contact) Tier 2 Required
Finance, Payroll & Estates (with no resident contact) Tier 1 Required

Funding & Eligibility Guide

Learn how to use the Adult Social Care Learning and Development Support Scheme (LDSS) to reclaim training costs.

How to Claim Reimbursements

The Department of Health and Social Care provides funding through the Skills for Care LDSS program. Eligible adult social care employers in England can claim back training costs upon successful completion of approved courses.

  • Eligible Employers: Must be an adult social care provider in England and complete the Adult Social Care Workforce Data Set (ASC-WDS) registry.
  • Evidence Requirements: Claims require matching trainer invoices, verified delegate attendance sheets, and certificates of completion containing unique IDs.
  • Time Limits: Claims must be submitted within standard Skills for Care windows. We issue your compliance folders and claims-backing sheets within 24 hours of course completion to ensure you meet these deadlines.

Important Funding Limits

Funding is not guaranteed and is subject to a strict national budget cap managed by Skills for Care. Slots are allocated on a first-come, first-served basis.

Because training is a statutory CQC requirement under the Health and Care Act 2022, organisations remain legally obligated to train staff and must cover costs via private out-of-pocket fees if the national cap is reached.

Verify Funding Eligibility

Mandatory Refresher Courses

Meet CQC compliance guidelines with our fully face-to-face refresher courses. Delivered by qualified trainers with hands-on practical assessments.

All Staff · Half Day

Infection Prevention & Control

Reduce infection risk in care settings and people's own homes. Covers the chain of infection, hand hygiene, safe use of PPE, cleaning and waste disposal, and outbreak awareness.

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L1 & L2 · Half Day

Medication Administration (MARs)

Safe medication practice in domiciliary care. Covers prompting, assisting, administering, MAR charts, error reporting, and safe storage in residents' own homes.

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L1 & L2 · Half Day

Safeguarding Adults

Recognise and respond to abuse and neglect in adult social care. Aligned with Care Act 2014, tailored to home-care scenarios, whistleblowing, and mental capacity.

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L1 & L2 · Half Day

Safeguarding Children

Essential awareness for adult care staff visiting family homes. Recognise child exploitation, neglect, abuse indicators, and understand local authority reporting routes.

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All Staff · Half Day

Basic Life Support / CPR

Confidence to respond to emergencies. Primary survey, calling 999, CPR, AED defibrillator use, choking, assessing falls, and incident reporting for lone workers.

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L1 & L2 · Half Day

Moving & Handling of People

Practical, hands-on training with hoists, slide sheets, and transfer belts. Focuses on safe spine mechanics and risk assessments inside restricted home layouts.

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L1 & L2 · Half Day

Mental Capacity Act & DoLS

Understand the 5 core principles of the MCA, completing capacity assessments, best interests decision making, and Deprivation of Liberty Safeguards (DoLS).

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All refresher training requires a minimum of 8 participants per group.

Check Availability & Group Booking

Expert Care Training Built on Lived Experience

We assist adult social care employers to manage compliance risk, simplify roster scheduling, and build audit-ready training evidence.

Trained Facilitators

Our lead facilitators have completed the NHS England trainer training program to deliver Oliver McGowan practical sessions.

Lived Experience Co-Delivery

Sessions are co-delivered with autistic trainers and co-trainers with learning disabilities, matching statutory Code of Practice guidelines.

Audit-Ready Evidence

We supply pre-formatted attendance lists and certified verification logs to keep your compliance file ready for CQC inspections.

Funding Claims Support

Our B2B managers assist you to compile the required claims backing documentation for Skills for Care reimbursement submissions.

Our Academy Training Team

We maintain a structured delivery network to ensure reliable training schedules and CQC-aligned program delivery.

Lead Facilitators

NHS-Trained Instructors

Our lead educators bring extensive adult social care experience and have completed the official NHS trainer credentials.

Lived Experience Partners

Co-Delivery Contributors

A pool of local autistic co-trainers and individuals with a learning disability who co-facilitate our interactive sessions.

Compliance Administrators

Roster & Funding Support

Our back-office office staff manage booking rosters, verify delegate eLearning prerequisites, and assist with claims reports.

What care teams say about our training

We train local authority teams, nursing homes, and domiciliary agencies across the UK.

★★★★★

"The trainers made a full day fly by. Hearing directly from someone with lived experience changed how our whole team thinks about the people we support."

Sarah Jenkins Registered Manager, Stockton Domiciliary
★★★★★

"Clear, practical and relevant to domiciliary care. The certificates and records were with us the next day — exactly what we needed for our training evidence."

Amir Patel Care Coordinator, Tees Valley Care
★★★★★

"Booking was straightforward and the team helped us understand the LDSS funding process from start to finish. Highly recommend Nur Training."

Elaine Thompson Director, Golden Age Care Homes

Tell us what your team needs

Whether you need a session for the whole team or individual places, send details and we will reply within 1 working day with dates and LDSS funding eligibility advice.

Please enter your name (minimum 2 characters).
Please enter your organisation's name.
Please enter a valid email address.
Please enter a valid contact phone number (10-15 digits).
Please select the approximate staff size.
Please select your venue preference.

Prefer to talk it through? Call 07872 018267 or email info@nurtrainingacademy.co.uk.

Frequently Asked Questions

Learn more about compliance timelines, LDSS reimbursement claims, and trainer certification.

Is the Oliver McGowan Mandatory Training legally required?

Yes. The Health and Care Act 2022 introduced a statutory requirement that all CQC-registered service providers ensure their staff receive training on learning disability and autism. The Code of Practice specifying the compliance standards became law on September 6, 2025.

How does the LDSS funding work?

The Learning and Development Support Scheme (LDSS), administered by Skills for Care, provides reimbursement support for eligible adult social care employers. Eligible providers pay the training invoice first, verify attendance via the portal, and submit claims to Skills for Care. Note that this funding is subject to eligibility rules and an annual national budget cap on a first-come, first-served basis.

Are certificates provided for compliance evidence?

Yes. Every delegate who completes both their prerequisite eLearning and practical training receives a certificate of completion containing a unique registration number, suitable as evidence for CQC audits.

Where is the training delivered?

You choose: we can run sessions at your own venue, at our academy training room, or as live online interactive webinars where the course format allows. Oliver McGowan Tier 2 is a full-day face-to-face workshop; Tier 1 is delivered as a 1-hour live online webinar.

How do delegates complete the Part 1 eLearning?

Part 1 of the Oliver McGowan Mandatory Training is a free 90-minute online module hosted on the NHS e-Learning for Healthcare (elfh) platform. Every delegate must complete it before attending their Tier 1 webinar or Tier 2 workshop. Our administrators check delegate eLearning prerequisites when confirming your booking roster.

What is your cancellation policy?

Bookings are subject to a 50% deposit to confirm. Cancellations within 5 working days are fully chargeable. Deposits are non-refundable for cancellations within 10 working days of the scheduled session.

Ready to book mandatory training for your team?

Send an enquiry and we will reply within 1 working day with available dates and LDSS funding eligibility advice.